Please contact us if you have any questions pertaining to our kits, or how we can better serve you. Pro Survival Kit Co. 14595 Buckhorn Dr. Fulks Run, VA 22830 (540) 896-1479 (9:00AM-5:00PM Mon-Fri EST) info@prosurvivalkit.com *RELEASE, ASSUMPTION OF RISK, AND WAIVER OF LIABILITY AND INDEMNITY AGREEMENT: By purchasing any item from Pro Survival Kit Company, the buyer warrants that he is in compliance with his local and state laws and is legally able to purchase these items. Pro Survival Kit Company may not be held responsible for any non-compliance with these laws. PAYMENT METHODS AND TAX RATES Our site is set up to receive credit card orders (MasterCard and VISA) by using a secure, encrypted format. If you prefer another method, you may send a personal check, certified check, or money order for the full amount including shipping and 5% tax for Virginia residents to the above address. Personal check orders will not be shipped until the check clears the bank. SHIPPING RATES AND INFO 0.00 to 100.99-$4.75 101.00 to 349.99-$7.50 350.00 to 499.99-$10.50 500.00 to 999.99-Free 1000.00 and up- Call for quote * Free shipping applies only to regularly priced kits. Offer does not apply to wholesale, or military discounts. Orders shipped within the continental U.S. will be shipped via UPS Ground, Federal Express, or USPS. Because our kits are individually hand-packed upon order, our shipping times vary. Most kits will be shipped within five business days, while others might take longer. Most importantly, we will never "sit" on an order; all kits are shipped as soon as possible. If you are concerned about shipping time, e-mail us at the above address for a current estimate. RETURN POLICY All Pro Survival Kits have a full money back guarantee (less shipping), when you notify us within 90 days of receiving your order. Items must be in new condition and returned in original packaging. Contact us at the above address prior to returning any items.